Write to the conversion team

This page feeds one inbox, and its readers are the same folks who plan and build the conversions, not an answering service. Whether your alcove qualifies, why a figure on our quote reads the way it does, a mistake you spotted in one of these pages: type it below and it reaches somebody who stood in a stripped alcove earlier this week.

Details that speed up the reply

• The size of the bathtub you have now, or a guess at it. Most are 60 inches long, and knowing yours is the odd one out changes our answer.
• Whether the alcove walls are tiled or not, and how high the tile climbs. It decides how much demolition your project carries.
• Who will be using the shower. A curbless plan for a wheelchair and a quick swap for a rental point the reply in different directions.
• Photos are welcome. Two snapshots of the tub and its walls often answer questions we would otherwise have to ask you by mail.

How soon an answer comes

The usual turnaround runs under a working day. On install days the inbox opens after the tools are down, so an answer sometimes slips to the following morning; unread and unanswered are two things a note sent here never stays.

When the actual question is a price, the numbered form back on the homepage moves faster: it lands with the crew planner directly.

While a thread stays open, your message and address remain within the team; no list, newsletter or third party ever sees either.